Responsible Gaming Policy

Strict Age Restriction

It is strictly forbidden for individuals under 18 years of age to create an account or participate in activities on this platform. We conduct electronic verifications and reserve the right to request additional documentation to confirm your age. Accounts of individuals under 18 will be immediately and permanently closed.

Principles of Safe and Responsible Gaming

We encourage all users to observe the following principles:

Always consider the services as a form of leisure, not as a way to generate income or pay off debts.

Set your limits beforehand and do not exceed them, regardless of the outcome.

Take regular breaks and prevent the activity from disrupting your daily life, work, or social relationships.

Never try to frantically win back previous losses by taking more risks than planned.

Available Tools and Limits

To support you in managing your behavior, we offer various in-account tools:

Deposit Limits: Set the maximum amount of money you can add to your account per day, week, or month.

Loss Limits: Restrict the maximum amount you can lose over a certain period.

Session Limits: Set the maximum duration you can remain logged in. Once the time is up, you will be automatically logged out.

Temporary Pause (Time-out): You can block your account for a short, fixed period (e.g., 24 hours to several weeks) to take a break.

Self-Exclusion: If you feel you are losing control, you can request a long-term or permanent closure of your account. During this period, we will not send marketing material and will block access.

Recognizing Warning Signs

It is crucial to be honest with yourself. Signs that your behavior may become problematic include: lying about the amount of time or money spent, borrowing money to finance activities, or feeling restless or irritable when trying to stop. If you recognize these signs in yourself, we strongly advise you to intervene immediately.

Seeking Help and Professional Support

You don't have to do this alone. If you feel that your behavior is having a negative impact on your life, we encourage you to seek help from independent and professional organizations in the Netherlands that specialize in treating addictions and providing confidential support. Our support team can guide you in immediately closing your account as a first step.

Protection of Minors and Shared Devices

If you share your computer or mobile device with minors, you are responsible for preventing them from accessing your account. We recommend using reliable filtering software and advise you to always store your login details securely. Do not automatically save passwords in your browser if children use the same device.

Monitoring and Internal Training

Our employees are regularly trained to recognize unusual behavior and respond appropriately. While we place primary responsibility with the user, we will proactively intervene if our systems detect patterns indicating potentially harmful behavior. We maintain strict procedures to limit risks as much as possible.

Policy Updates

Starzino reserves the right to adjust this responsible gaming policy based on new insights or changing legislation. Revised versions will apply immediately. We encourage you to regularly review your own limits and this policy.

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