Privacy Policy for Starzino

Depending on your interaction with our platform, we may collect the following types of information:

Identity and contact details: Such as your name, email address, date of birth, and phone number, which you provide during the registration process.

Usage data: Information about how you use our platform, products, and services.

Device data: Your IP address, browser type, operating system, and other technical details that are automatically logged when you connect.

Transaction data: Details related to payments or transfers (if applicable), including times, amounts, and payment methods.

Communication data: Any information you share when contacting our customer service via email or other channels.

We process your data only when we have a valid legal basis for doing so. These include:

Performance of a contract: The provision of the services you have requested from us.

Legal obligation: Compliance with regulations, including financial and identification requirements in the Netherlands.

Legitimate interest: Improving our platform, preventing fraud, and securing our systems.

Consent: For specific purposes, such as certain forms of direct marketing, for which you can withdraw your approval at any time.

The collected information is used for specific, clearly defined purposes:

Creating and managing your personal account.

Ensuring the security and integrity of the platform.

Providing adequate and efficient customer support.

Analyzing trends and system performance to optimize the user experience.

Sending important administrative or technical notifications.

We will not retain your personal data for longer than is reasonably necessary for the purposes described in this policy, or for as long as we are legally obliged to retain it to comply with tax and legal obligations. Once the retention period has expired, your data will be securely deleted or anonymized.

Starzino will under no circumstances sell your personal data. However, we may share certain information with carefully selected service providers and processors who support us in our business operations. This includes hosting providers, IT security companies, or payment processors. These parties are contractually bound to process your data exclusively according to our strict instructions.

Because we operate in a digital environment, your data may sometimes be transferred to, or stored on, servers outside the European Economic Area (EEA). In such cases, we take appropriate measures to ensure that your data enjoys a comparable level of protection, for example by using standard contractual clauses approved by the relevant authorities.

We make reasonable efforts to protect your data from unauthorized access, loss, manipulation, or destruction. We use advanced encryption, firewalls, and strict access controls for our personnel. Nevertheless, we point out that no method of data transmission over the internet, or electronic storage, can offer guarantees of absolute security.

Under applicable law, you have extensive rights regarding your personal information:

Access: You can request a copy of the data we hold about you.

Correction: You may ask us to amend incomplete or inaccurate information.

Deletion: Under certain circumstances, you can request your data to be erased (the "right to be forgotten").

Objection and restriction: You can object to the processing or request it to be restricted.

Data portability: In certain cases, you have the right to receive your data in a structured format to transfer it to another service provider.

If you have questions about this document, or if you wish to exercise your rights, you can contact us directly via [email protected]. We will respond to your requests as quickly as possible.

We may review this policy periodically. Substantial changes will be clearly communicated on our website, so that you are always aware of how we protect your data.